Legal

Privacy Policy

Last updated: July 20, 2026

Rexdale Auto Detailing Inc. (“we,” “us,” or “our”) operates Rexdale Auto Detailing, a tire, oil change, and auto detailing shop located at 2082 Kipling Ave, Unit #1, Etobicoke, ON M9W 4J9. This policy explains what personal information we collect through our website (https://www.rexdaletireoil.ca) and in the shop, how we use it, and the choices you have. By using our website or our services, you agree to the practices described below.

Information we collect

We collect information in a few different ways:

Information you give us directly — name, phone number, email address, vehicle details (make, model, year, tire size), and any message you send us through our booking form, contact form, or by phone or email.
Service records — details about the work we perform on your vehicle, kept for warranty, invoicing, and follow-up purposes.
Website usage data — pages visited, general location (city-level), device and browser type, and how you found our site. This is collected automatically through cookies and analytics tools such as Google Analytics and Google Ads, and Meta (Facebook) Pixel for ad measurement.

How we use your information

To schedule and carry out the service you request (tires, oil changes, detailing, and related work).
To contact you about your appointment, quote, or vehicle by phone or email.
Where you have consented in person, through a form notice, or through another consent process, to send post-sale follow-ups, review requests, and customer-care replies by text message.
To understand how visitors use our website so we can improve it.
To measure the performance of our advertising (e.g. Google Ads conversions).
To comply with legal, tax, and warranty obligations.

Cookies and analytics

Our website uses cookies for on-site analytics and ad measurement (Google Ads and similar tools). These are on by default, but you can opt out at any time using the Cookie settings link in the footer of any page. If you opt out, we honor that choice for 90 days and stop using cookies for analytics and ad measurement, though the website will still function normally.

Sharing your information

We do not sell your personal information. We share information only with:

Service providers who help us run the business — e.g. our booking software, email provider, and analytics/advertising platforms (Google, Meta) — who are only permitted to use your data to provide these services to us.
Parts suppliers or manufacturers, where needed to process a warranty claim.
Authorities, where required by law.

The sharing described above does not permit marketing-related sharing of mobile information. Mobile numbers, SMS opt-in data, and SMS consent records will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS Messaging and Mobile Information

If you provide a mobile number, we may collect that number and information connected with our text-message interactions, such as messages and replies, opt-out or help requests, and delivery information. We use SMS only for post-sale follow-ups, review requests, and customer-care replies when you have given verbal consent in person, submitted a form displaying our SMS notice, or otherwise consented.

Consent records may include your phone number, the consent timestamp, the collection method (such as verbal in-person consent or a website form), the source or form where consent was collected, and the version of the disclosure or policy presented to you.
Mobile numbers, SMS opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may share mobile information only with service providers needed to operate our messaging program. Those providers must use it only to provide services to us and are subject to confidentiality and data-protection obligations.
You can withdraw consent at any time by replying STOP. For help, reply HELP or contact us at rexdaleautodetailing@gmail.com.
Standard message and data rates may apply.
We retain and delete mobile information and consent records under the same business, legal, warranty, tax, and privacy practices described in this policy.

How we protect your information

We take reasonable steps to protect the personal information we hold from loss, misuse, and unauthorized access, including restricting access to staff who need it to do their job. No method of storage or transmission is completely secure, but we work to keep your information safe.

Your choices

You can ask us what personal information we hold about you, and ask us to correct or delete it, subject to our record-keeping obligations (e.g. warranty and tax records).
You can withdraw SMS consent at any time by replying STOP. You can also contact us about your messaging preferences.
You can opt out of analytics/ad cookies using the Cookie settings link in the site footer.

Children

Our services and website are intended for adults and are not directed at children under 13.

Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Contact us

Questions about this policy or your personal information? Reach us at rexdaleautodetailing@gmail.com or 416-856-4295, or write to us at 2082 Kipling Ave, Unit #1, Etobicoke, ON M9W 4J9.